July 15, 2019

When employees are given the opportunity to provide feedback, they feel appreciated and contributing to the organization in a way that is on top of doing their work as best as they can. When employees know they have a voice, they would be encouraged to share their opin...

June 30, 2019

For any ISO-certified organisation (or any that are planning to get certified), an important thing to consider is how the organisation determines the knowledge necessary for the operation of its processes and the achievement of conformity to requirements.